Alau Vietnam Company Limited, hereby recognized as “Alau Vietnam,” “we,” “our,” or “us”, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
1. Information We Collect.
We may collect the following types of information related to personal information, including name, company, position, email address, phone number, and location when submitting inquiries or forms, related to business information including details about your products, regulatory requirements, or business needs, and information related to technical data including IP addresses, browser type, operating system, cookies, and analytics data.
2. How We Use Information.
We use collected information for purposes including responding to inquiries and providing consulting services, preparing proposals, contracts, and compliance support, improving our website performance and user experience, and complying with applicable laws and regulations.
3. Sharing of Information.
We do not sell or rent your personal data to third parties.
Information may be shared with Vietnamese authorities for regulatory submissions upon your request and authorization, with trusted partners and subcontractors assisting in service delivery, and with legal authorities when required by law.
4. Data Security.
We implement industry-standard administrative, technical, and physical safeguards to protect your data. While we strive to secure your information, no system can guarantee 100% security.
5. Data Retention.
We retain your data only as long as necessary to fulfill the purposes outlined or comply with legal obligations. Clients may request deletion of personal data, subject to regulatory retention requirements.
6. Cookies and Analytics.
Our website uses cookies to improve functionality and track performance. You may disable cookies in your browser settings, but some features may not function properly.
7. Your Rights.
Depending on applicable laws, you may have the right to access, update, or correct your personal data, to request deletion of your personal data, to withdraw consent for data processing, and to lodge complaints with relevant data protection authorities.
8. International Data Transfers.
As Alau Vietnam works with international clients, your data may be transferred outside of Vietnam. We ensure adequate safeguards are in place to protect such data.
9. Changes to Privacy Policy.
We may update this Privacy Policy periodically. Changes will be posted on our website with the “Last Updated” date revised accordingly.